Shipping policy

Thank you for shopping with Cheeky Charms! We’re excited to deliver our charming kids’ clothing right to your doorstep. Please read our Shipping Policy carefully to understand how and when your order will arrive.

📦 Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You’ll receive another notification when your order has shipped.

  • During peak seasons or new launches, processing may take slightly longer — but we’ll always keep you updated.

🎁 Free Shipping

We offer free standard shipping on all domestic orders.

📍 Order Tracking

Once your order is shipped, you’ll receive an email with tracking information so you can follow your package’s journey in real time.

🌍 Customs, Duties & Taxes

Cheeky Charms is not responsible for any customs fees, import duties, or taxes incurred during international shipping. These charges are the responsibility of the customer and are not included in the shipping cost.

📬 Incorrect Shipping Information

Please double-check your shipping address before placing your order. If you notice a mistake after ordering, contact us within 12 hours at cheekycharms39@gmail.com . Once an order is shipped, we cannot redirect it.

We are not responsible for:

  • Delays caused by the shipping carrier

  • Lost or stolen packages after delivery

  • Orders returned due to incorrect or incomplete addresses

🚫 Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or delivery refusal, we will contact you.

🕐 Shipping Delays

While we do our best to ensure timely delivery, Cheeky Charms cannot be held responsible for delays caused by:

  • Weather conditions

  • Carrier delays

  • Natural disasters

  • Public holidays

  • Customs processing (for international orders)

 

Thanks for shopping with Cheeky Charms – where style meets playtime! 👶✨